The Workshop
Explore the principles of behaviour support, trauma-informed care and effective intervention strategies through practical learning focused on understanding behaviour and the factors that influence it. This workshop examines why individuals may respond or behave differently, including the social, emotional, psychological, environmental and physical factors that can contribute to distress and changes in behaviour.
Workers will develop an understanding of the ABC model (Antecedent, Behaviour and Consequence), recognising triggers, identifying possible unmet needs and applying proactive, person-centred support strategies. The training also explores psychosocial disability, trauma-informed practice, positive behaviour support and appropriate de-escalation techniques.
The workshop connects these principles with the requirements of NDIS Practice Standards Module 2A, focusing on the implementation of behaviour support plans, worker responsibilities, restrictive practice safeguards, monitoring, documentation and reporting. Workers will learn the importance of following participant-specific instructions, recognising changes in presentation and escalating concerns appropriately.
Theory will be translated into practice through realistic case studies and workplace scenarios relevant to disability support. These activities will help workers develop confidence in responding to distress, supporting participant choice and dignity, and implementing strategies that promote safety, independence and quality of life.
The overall aim is to equip workers with the knowledge and practical understanding to provide safe, consistent and respectful support while meeting their responsibilities under Critical Second's policies, participant-specific behaviour support plans and applicable NDIS requirements.
What You Will Learn
This training will provide workers with the knowledge and practical skills to understand behaviour, recognise distress and deliver safe, respectful and person-centred support.
Throughout the course, you will develop an understanding of:
- Understanding Behaviour: Recognising the factors that influence behaviour, identifying possible triggers and understanding behaviour as a form of communication.
- Trauma-Informed Care: Understanding how trauma can affect individuals and applying approaches that promote safety, trust, choice and empowerment.
- Psychosocial Disability Awareness: Recognising how psychosocial disability can affect daily functioning, relationships, communication and participation.
- De-escalation: Identifying early signs of distress and applying appropriate strategies to reduce escalation and maintain safety.
- Positive Behaviour Support: Understanding proactive strategies and your responsibilities when implementing participant-specific behaviour support plans.
- NDIS Module 2A: Understanding provider and worker responsibilities, restrictive practice safeguards, monitoring, documentation and reporting requirements.
- Person-Centred Practice: Promoting participant rights, dignity, choice, independence and meaningful participation.
- Practical Application: Applying your knowledge through realistic scenarios and examples relevant to disability support.
By the end of this training, workers should have a clearer understanding of how trauma-informed practice, positive behaviour support and NDIS Module 2A work together to improve the quality and safety of supports.
The focus is on translating knowledge into everyday practice, recognising individual needs, responding appropriately to challenging situations and ensuring participants receive support that respects their rights, preferences and individual circumstances.
Curriculum
Meet Your Instructor
Andrew Blood is the Director of Critical Second Pty Ltd, bringing more than 30 years of nursing experience, including extensive experience as a Registered Nurse in intensive care since 2001. His clinical background includes complex critical care, community ventilation, tracheostomy management and supporting people with significant and complex medical needs in community settings.
Throughout his career, Andrew has developed a strong interest in the intersection of clinical care, disability support, behaviour and participant wellbeing. His experience has reinforced the importance of combining sound clinical knowledge with individualised, respectful and person-centred support.
In his role at Critical Second, Andrew is committed to strengthening the quality, safety and consistency of disability supports through worker education, clinical governance and continuous improvement. He has also undertaken Authorised Program Officer (APO) training through the University of Melbourne as part of his ongoing professional development and Critical Second's preparation to strengthen its understanding and implementation of the NDIS behaviour support and restrictive practices framework.
Andrew believes effective support goes beyond completing tasks or following procedures. It requires workers to understand the individual, recognise the factors influencing behaviour, respond to distress appropriately and protect each participant's dignity, rights and independence.
Through this training, Andrew aims to share practical knowledge and real-world experience to help workers develop the confidence, awareness and skills needed to deliver safe, trauma-informed and person-centred support in accordance with NDIS requirements.
Comprehensive
A Holistic Approach to Enhancing Positive Behaviour
Strategic
Mastering Tactics for Effective Behaviour Management
Empathetic
Understanding and Supporting Individual Needs